1. Introduction
Welcome to Pulse iQ, a provider of advanced analytics, AI-powered insights, ROI calculators, and business intelligence solutions for nonprofits, ministries, and corporate clients. By accessing or using our platform, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms, please discontinue the use of our services.
2. Definitions
- “Pulse iQ” refers to Pulse iQ, Inc., its affiliates, and subsidiaries.
- “User” or “Client” refers to any individual or organization using our platform.
- “Services” refers to Pulse Analytics®, Pulse Predictive, Pulse 360, ROI Calculators, Business Intelligence Tools, and all other related offerings.
3. Scope of Services
Pulse IQ provides the following core services:
- AI & Analytics Tools – Dashboards and predictive insights derived from your CRM data.
- ROI Calculators – Custom-built tools for financial and marketing impact assessments.
- CRM Integrations – Connecting with your data sources for seamless reporting.
- Payment Integration (Nonprofit & Corporate Clients) – Secure payment workflows within AI-driven analytics.
4. Data Collection & Privacy
- Pulse iQ does not collect personal data directly except for ROI calculators hosted on our website.
- All analytics are based on client-provided CRM data unless Pulse iQ is tasked with data enrichment via external sources.
- AI marketing tools process transactional data from the client’s CRM only.
- Any third-party data sources are used strictly at the client’s request.
For full Privacy Policy, visit: Pulse iQ Privacy Policy .
5. Payment Integration & Compliance
- Pulse iQ facilitates secure payment integrations but is not a payment processor.
- Payments are processed via third-party gateways that comply with PCI DSS security standards.
- Pulse iQ does not store full payment details but may retain transactional metadata for reporting purposes.
6. AI & Machine Learning Usage
- AI is used for pattern recognition and recommendations, not for automated decision-making.
- AI models are trained on anonymized datasets and adhere to GDPR, HIPAA, and PCI DSS standards.
- Clients can opt out of AI-based analytics if desired.
7. Client Responsibilities
Clients are responsible for:
- Ensuring proper API access to their CRM for data synchronization.
- Managing internal security policies for data protection.
- Reviewing and validating AI-driven insights before making business decisions.
8. GDPR & Global Compliance
- Pulse iQ supports GDPR compliance for European clients.
- Users in the EU and EEA can request data portability, access, or deletion.
For full GDPR details, visit: 🔗 GDPR Compliance Information
9. Intellectual Property
- All Pulse iQ software, AI models, and analytics tools are proprietary.
- Clients receive a license to use the software, but ownership remains with Pulse iQ.
- Unauthorized modifications, distribution, or reverse engineering are prohibited.
10. Limitation of Liability
- Pulse iQ is not liable for indirect or consequential damages.
- AI-generated insights are for informational purposes only and do not replace human decision-making.
- Maximum liability is limited to the fees paid for the previous 30 days.
11. Dispute Resolution
- Any disputes will be resolved through binding arbitration.
- The governing law is the State of Texas, United States.
12. Termination of Services
- Pulse iQ reserves the right to terminate services if a client violates these Terms.
- Clients can request data export and deletion upon termination.
13. Updates to These Terms
- These Terms may be updated periodically.
- Major changes will be communicated via email or platform notifications.
- Continued use of Pulse iQ services constitutes acceptance of the updated Terms.
14. Contact Us
📩 Email: info@pulse-iq.com
📞 Phone: (214) 584-6558
📍 Mailing Address: 401 Century Pkwy, #2229 Allen, TX 75013-8043 USA
📄 Download PDF Version: Download Terms & Conditions
📞 Phone: (214) 584-6558
📍 Mailing Address: 401 Century Pkwy, #2229 Allen, TX 75013-8043 USA
📄 Download PDF Version: Download Terms & Conditions